Refund Policy

The information contained herein is subject to change without prior notice.

Terms and Conditions :

  1. Application of refund within 30 days from the date of payment or date of receipt of PO. Whichever is earlier
  2. If the application for refund is not sent within the prescribed time limit, unfortunately we can’t offer you a refund or exchange.
  3. No refund is eligible in case of reimbursement of expenses made by relativity to revenue authorities, Online payments etc
  4. Once the application for refund is accepted, we will send you an email to notify that your application for refund is approved.
  5. Refund once processed will be credited to your bank account or credit card within 7 working days.
  6. If you haven’t received the refund on prescribed time, first check your bank account again. Kindly contact your Credit Card Company or bank. There is often some processing time before a refund is posted. If you have done all and still have not received your refund, Please contact us at accounts@relativity.co.in